FREQUENTLY ASKED QUESTIONS

FOR STUDENT VOLUNTEERS:

WHAT IS THIS INITIATIVE?

We are health professional students (e.g. medicine, nursing, pharmacy, dental etc.) who want to help health care providers in Los Angeles with urgent household needs (childcare, pet care, household errands) while they perform essential clinical duties during COVID-19.

 

This idea was initially started by students at the University of Minnesota - Twin Cities Medical School (where it is known as MN CovidSitters), and has expanded to other campuses since then. We appreciate their tremendous effort in launching their program and support in establishing this program in LA - it would not have been possible without their help!

WHO IS ORGANIZING THIS PROGRAM?

This program is led by medical students (across all four years) from the Keck School of Medicine (KSOM) of USC. Please note that we operate independently of KSOM and are not officially endorsed by the school.

WHAT IS THE TIME COMMITMENT NEEDED?

Any time you are able to contribute is incredibly appreciated. There is no minimum or maximum time limit for volunteering. Our families will surely appreciate any and all help that you can provide them. With this being said, please remember to take care of your own well-being and health during this time!

WILL I BE PAID FOR MY SERVICES?

No, this program is entirely voluntary and compensation is not to be expected. Our goal is to ease the burden of COVID-19 for healthcare staff who are busy working at the bedside. If you are doing a task like grocery shopping, you will be paid by the family you are paired with in order to make purchases.

WHAT WILL THE PAIRINGS LOOK LIKE?

As we expect the time needs of families to be larger than any individual student could/should manage on their own, we hope to create small “pods” of 3-5 students that will work together to fill the scheduling needs of 1 healthcare family in your geographic area. After you and the families fill out the intake form, we will create these groups based on service needs and location. Then, an introduction email will be sent to your "pod" and the family you are paired with. Following the introduction, it will be the responsibility of the family to let the students know their time requirements, and the students' responsibility to coordinate their schedules to best cover the requested shifts.

Our coordination team is here to support you through each step of the process. Reach out to us with all your questions!

WHAT IF I GET PAIRED WITH A FAMILY AND THEIR REQUESTS ARE OUTSIDE OF MY COMFORT ZONE OR THE HOURS ARE TOO MUCH FOR ME TO HANDLE?

We have intentionally placed you in pods of 3-5 students to serve 1 healthcare family in order to minimize the burden on each student. However, if you are facing difficulties or requests that are beyond your scope, please reach out to the coordinators at support@LACCV.org. We will work with you and the family to come up with a plan that works for everyone, or re-pair you if necessary.

 

We and the families greatly appreciate your help! Please don't neglect your own well-being, health, and other obligations during this time. Reach out to us if you need to talk!

WHERE CAN I FIND MORE COMMONLY ASKED QUESTIONS?

Take a look at our comprehensive FAQs page. If your question is not answered, please email support@laccv.org.

For more information about COVID-19

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